Since we were traveling to Puerto Montt by bus from Argentina we liked the fact that the hotel is next to the bus station and to a mall. There's a supermarket at the basement level of the mall as well. From the station it's a short walk to the hotel but ask for directions as the posted signs lead you in the wrong direction. The location is on the beach walk "costanera" which is undoubtedly the best part of the city. The location is within walking distance of several places that are part of the city tour so we saved by not having that expense. We were staying several days so we asked for and were upgraded to a room with views of the sea at no additional cost. Breakfast was good and plentiful, not just a "continental" breakfast, meals for purchase were good as well.
Carlos
März 2024
We arrived after a long bus journey and the hotel is literally next to the bus station, with a supermarket across the road. The room met the requirement, it was quiet, the bathroom was compact but did the job, shower head was attached to the ceiling which was interesting. Our ferry was cancelled the following day which meant we attempted to get a very early bus so we missed breakfast. If we hadn't got on the bus the team on reception offered to hold our room so if the bus was full we could come back and stay another night. I felt the customer service was good.
Patrick
Dezember 2023
I loved the room, the view, the customer service. They helped me have an amazing moment coming bsck from a tour to a volcano after having asked my significant other to marry me. they organized the room and made it look amazing.
Jorge
November 2024
Very convenient location right next to the bus station. Very helpful staff who arranged a taxi to the airport for early next morning and organised a fantastic takeaway breakfast as we would miss breakfast time. Comfy beds.
Lisa
Januar 2025
The property is well taken care of. Rooms are nice. Staff is helpful
Gregory
März 2024
I had a very pleasant stay at Hotel Ibis in Puerto Montt. I needed lodging on very short notice and appreciated that the reception and security staff were welcoming and helpful. They had a room ready before check in time so I had only a short wait. They held my luggage in a secure location during that time. The room was very clean, spacious, comfortable, and quiet, and had a great view of the water. The location beside the bus terminal makes arriving, departing, and tours extremely easy. I highly recommend Hotel Ibis and will stay there again when I return to Puerto Montt.
Atravelerfornow
November 2022
Right on the waterfront. Right next to the bus station, and surprising quiet. Lovely to walk the Costanera promenade in the evening where others are skate boarding in the skate park, or strolling, or just enjoying the waterfront. The breakfast is ample with lots of choices and convenient times. The seaview rooms are great!
Jonathan
Juli 2023
Good breakfast, plentiful. Tasty. Friendly staff. The location couldn't be better if arriving or leaving by bus. It is LITERALLY next door to the bus terminal. It's also surprisingly very quiet, and the view rooms over the water are lovely.
Jonathan
Juli 2023
Comfortable bed, clean room. Helpful staff. The hotel itself was fine. View over bus terminal to water and a cruise ship dock. Grocery mercado right across the street was convenient.
Teamturtle
März 2023
The location is great if you arrive and take off by bus. Great view, good breakfast, on costanera. Clean room, comfy bed, friendly professional staff
Lolita
Oktober 2024